Terms of Service.

XPELAB provides bespoke software engineering, enterprise platform deployment, AI automation workflows, technical consulting, and dedicated engineering capacity pods as agreed under individual Statements of Work (SOW)[cite: 1]. Each SOW defines deliverables, architecture diagrams, milestone completion gates, and testing criteria.

Upon receipt of full invoice payments for each completed milestone, 100% of custom-written source code, database schemas, and proprietary algorithms transfer to the client. XPELAB retains zero equity or perpetual licensing hold on bespoke client application logic unless explicitly established under a venture partnership model[cite: 1].

Core Architecture License: Any pre-built generic scaffolding (e.g., standard authentication wrappers, multi-tenant database patterns, or telemetry monitoring hooks) used to accelerate development is granted under a perpetual, royalty-free, worldwide, non-exclusive license to the client[cite: 1].

Clients enrolled in the XPELAB Rapid MVP Sprint Program agree to the operational logic of rapid iterative deployment[cite: 1]:

• Sprint delivery targets range between 4 to 8 weeks based on the Stage 3 Opportunity Scorecard[cite: 1].
• Both parties observe a strict 60-day decision gate following production pilot launch[cite: 1].
• If minimum pilot metrics (retention, paid conversion, user engagement) fail to meet agreed thresholds within 60 days, client may elect to pivot or terminate subsequent retainers with zero penalty[cite: 1].

For engagements involving managed cloud infrastructure, database optimization, or enterprise deployments (Banking, Healthcare EHR, Trading Engines)[cite: 1]:

System modernizations and framework upgrades observe an explicit zero-downtime cutover guarantee utilizing blue/green or strangler-fig proxy deployments[cite: 1].

Clients must provide necessary third-party API credentials, sandbox testing accounts, and timely feedback on sprint milestone deliveries. Project delays caused by client unresponsiveness exceeding 15 business days may lead to sprint rescheduling.

XPELAB warrants that all deliverables are original, clean-room authored, and free of known malicious vulnerabilities or license infringements. Deliverables come with a 30-day post-launch warranty for bug fixes and functional verification against agreed acceptance criteria.

Neither party shall be liable for indirect, consequential, or punitive damages. Total liability under any SOW is capped at the total service fees paid by the client under that specific statement of work over the preceding 6-month period.